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TabuToys.com

7139 Valburn Dr.

Austin, Texas, 78731

    

Phone: 800-921-1266
Fax: 512-231-1363 


 

Contact Us by Email

 

FAQs


How to Order From Us: Step By Step

Placing Your First Order
Placing an order is quick and easy with TabuToys. There's no need to create an account first. You will create your account during the checkout procedure when you place your first order online, or you may check out as a guest..

Adding Items to Your Shopping Bag
When shopping in a particular product category like "Adult Games", you will find more information about a specific product by clicking on the picture of the item. To add items to your Shopping Bag, simply click 'Add to Bag' while viewing the item you wish to purchase.  You can access the contents of your Shopping Bag at any time by clicking the 'Cart' icon at the top right of every page of our store. 
 
Checking Out
Before checking out, take a moment to review all of the items you've placed in your Shopping Cart. If you decide that you don't want to purchase a particular item, click the 'Trash Can' icon on the line item you wish to remove. If you wish to change the quantity of items purchased, change the number in the box under 'Qty' using the - and + buttons. When you're ready to place your order for everything in your Shopping Bag, click on the 'next' button at the bottom right hand corner of the page. Then, you'll be taken to the first page of the Order Process.
 
Sign In
If you are a returning customer, please enter your email address (login) and password under the "Already Registered?" field.  If you are a new customer, you may create an account or use our "Instant Checkout" field if you would prefer not to register. 
 
Creating a new account: On this page, you will need to provide your first and last name, an email address and a password with a 5 character minimum. The email address and password you provide will automatically fill in the necessary shipping and billing information needed to complete future purchases. 
 
After entering your email address and password, click on the 'Register' button. (You must be at least 18 years of age to make an online purchase.)
 
Provide a Shipping Address
Tell us where you would like to ship your order. Create a 'Title' for this address and fill out all of the fields with red stars to the right of them. These fields must be filled out. This information will be saved in your Address Book for future quick-and-easy order creation and check out. When you are finished providing a shipping address click 'Save'.
 
Provide a Billing Address
The billing address is the exact address that appears on the credit card statement for the card you are using to make your purchase. If you are not using a credit card, this address and contact information will allow us to contact you if there are any problems with your order.
 
If the billing address is the same as the shipping address click the box next to "Check here to use the same delivery address as the billing address." If the billing address is different from the shipping address click 'Add a new Address' and title the billing address for easy subsequent reference.
 
Fill in your address and telephone number that appears on the credit card statement for the card you are using to make your purchase. Select the method of shipping you prefer, and then read and agree to the terms of the return policy before you proceed to the following page
 
Select Your Payment option and Billing Information
Indicate which method of payment you would like to use. We accept Visa, MasterCard, American Express, Discover and Paypal. If you're paying with a credit card, enter the number without spaces or dashes. You will need to provide you expiration date, as well as the CSC code.
 
On American Express, the CSC code is the 4 digits on the front of your card. For any other card, it's the last 3 digits to the right of your signature box on the back of your card. Your account will be charged as soon as the order is submitted. 
 
Final Payment Page
Once your payment has been submitted, you will be taken to a confirmation page where you will be given an order number. A confirmation e-mail that contains your order details will also be sent to the e-mail address that you provided during checkout. If you do not receive this e-mail, please check your spam mail folders since it is possible it may end up there.


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