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Contact Us

TabuToys welcomes you to contact us or visit out store!
7139 Valburn Dr.
Austin, Texas, 78731
     Phone: 800-921-1266
Fax: 512-231-1363

Contact Us by Email   FAQs

How to Order From Us: Step By Step

  1. Placing Your First Order

    Placing an order is quick and easy with TabuToys. There's no need to create an account first. You will create your account during the checkout procedure when you place your first order online.

  2. Adding Items to Your Shopping Bag

    When shopping in a particular product category like "Massage Products", you will find more information about a specific product by clicking on the picture of the item or the 'View Details' button. To add items to your Shopping Bag, simply click 'Add to Shopping Bag' while viewing the item you wish to purchase. To continue shopping and browsing, simply click the 'Continue Shopping' button until you're finished shopping. You can access the contents of your Shopping Bag at any time by clicking the 'Shopping Bag' icon at the top of every page of our store. Keep in mind that your Shopping Bag isn't permanent. If you put things in your Shopping Bag and leave the site without checking out, your Shopping Bag will be emptied and the items will be put back on the shelves.

  3. Checking Out

    Before checking out, take a moment to review all of the items you've placed in your Shopping Bag. If you decide that you don't want to purchase a particular item, click the 'Trash Can' icon on the line item you wish to remove and click the 'Recalculate' button for a new total. If you wish to change the quantity of items purchased , change the number in the box under 'Qty.'and click the 'Recalculate' button for a new total. When you're ready to place your order for everything in your Shopping Bag, click on the 'Checkout' button. You'll be taken to the first page of the Order Process.

  4. Sign In

    • If you are a returning customer, please indicate that you are a returning customer, and enter your email address (login) and password. If you cannot remember your password, click 'Click Here' and your password will be automatically emailed to you.
    • If you are a new customer, enter your email address, indicate that you are a new customer, and click the 'Continue' button.
    • Create a password for your account. The email address and password you provide will automatically fill in the necessary shipping and billing information needed to complete future purchases.
    • After entering your email address and password, click on the 'Create New Account' button.
    • You must be at least 18 years of age to make an online purchase.

  5. Provide a Shipping Address

    Tell us where you would like to ship your order. Create a 'Nickname' for this address and fill out all of the fields with red stars to the right of them. These fields must be filled out. This information will be saved in your Address Book for future quick-and-easy order creation and check out. When you are finished providing a shipping address click 'Continue'.

  6. Provide a Billing Address

    The billing address is the exact address that appears on the credit card statement for the card you are using to make your purchase. If you are not using a credit card, this address and contact information will allow us to contact you if there are any problems with your order. If the billing address is the same as the shipping address click 'Continue'. If the billing address is different from the shipping address click 'Add a new Address' and 'Nickname' the billing address for easy subsequent reference. Fill in the address and telephone number that appears on the credit card statement for the card you are using to make your purchase. When you have finished filling in all of the information fields with red asterisks to the right of them, click 'Add Address'.

  7. Select Your Payment option and Billing Information

    Indicate which method of payment you would like to use. We accept Visa, MasterCard, American Express and Discover . If you're paying with a credit card, enter the number without spaces or dashes. Fill in all of the fields with red asterisks on their right. Indicate your billing address by selecting it, and click 'Continue'.

  8. Review Your order and Submit

    Take one last opportunity to review the accuracy of all of the details you provided before submitting your order. You can make any adjustments, if necessary, by clicking on the 'Edit' button. When you are satisfied that your order is accurate, click the 'Submit Order' button.